Help shoppers decide
Add product messages that remove buying friction
Create short, targeted messages for important product questions, then A/B test different versions to see which performs better.
Evidence in context
Messages based on what your store data shows
PinkyBrain uses your store data to create product messages that address the questions, concerns, and details affecting sales.
- Product details and specifications
- Product performance and returns
- Customer review signals
- Shipping and delivery policies
- Previous product analysis
- Your selected intent and tone
What you get
Product messages you can create, control, and test
01Smart focus
A message focused on what shoppers need
PinkyBrain can choose the focus from customer behavior and product data, or you can choose the intent yourself.
02Full control
Wording and appearance you control
Edit the message, choose an icon, and customize the style so it feels natural on your storefront.
03Shopify placement
Shopify placement and publishing
Choose where the message appears on the product page, preview it in your theme, and publish when ready.
04A/B testing
A/B testing, including no message
Save different versions, then compare two messages or test a message against showing no message at all.
Merchant questions
Frequently asked questions about product messages
What are Product Messages in Shopify?
Product Messages are short, product-specific notes shown directly on a product page. They help answer questions, explain important details, and give shoppers useful information before they buy.
What data does PinkyBrain use to create Product Messages?
PinkyBrain uses the signals relevant to the message, including product details, performance, return patterns, customer reviews, shipping policies, and previous product analysis.
Can I choose what the message focuses on?
Yes. Let PinkyBrain choose automatically, or focus the message on reducing return risk, increasing buyer confidence, clarifying an important detail, or explaining shipping and delivery. You can also choose a neutral or reassuring tone.
Can Product Messages help reduce returns?
Yes. When return patterns point to a repeated problem, PinkyBrain can explain the relevant sizing, fit, compatibility, or product detail before the customer buys.
Can I edit the message and its appearance?
Yes. Edit the wording, choose an icon and style, and customize the colors, type, alignment, spacing, and other appearance settings.
Where do Product Messages appear on my Shopify store?
Product Messages appear on the product page wherever you place the Product Message block in your Shopify theme. You can preview the message in your theme before publishing it.
Does PinkyBrain publish Product Messages automatically?
No. You review the wording and appearance, choose the placement, and decide when the message goes live.
Can I A/B test a Product Message?
Yes. Save different versions and compare one message with another, or test a message against showing no message. PinkyBrain tracks how each version affects add-to-cart activity, conversions, and revenue.
Related guide
Shopify Product Page Optimization: What to Fix and What to Test
Learn how to optimize Shopify product pages, find buying friction, decide what to fix or test, and measure whether your changes work.
17 minute readStart improving your store today
Find what’s hurting sales, know what to fix first, and track what happens next.